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value added services for devices, and our ability to create Converged Infra- structure solutions.Our value added services help our customers deploy large fleets of devic- es when they need them, where they need them, and how they need them. We deliver devices quickly, wherever in Canada, and with all of the software imaged properly with the physical as- set tracking information straight out of the box.Our Enterprise Technology divi- sion has built up a fantastic reputa- tion for creating Converged Infrastruc- ture solutions that really deliver on the promise. Deploying a Data Centre in aslittle as 45 days was unheard of 5 years ago and our team has done an incred- ible job in elevating our skills to some of the highest levels in the country.RP: Our value add to our custom- ers is a big differentiator. We try and cater our offerings to we can bring extra value to our clients depending on their specific requirements.CIO: How did Northern Micro develop its standards for quality and customer service and how are those en- forced?HY: In the early 90’s, NM knew that in order to have the confidence to scale up our business, we needed toNovember, 2015 | Canadian Industry Online |57