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CANADIAN INDUSTRY ONLINE - OCTOBER 2015	meet building codes all over the world, let in natural light, and allow for clean air flow. They are an inexpensive al- ternative to traditional structures, and have fire resistant fabric options.CUSTOMER INSIGHT AND INNOVATIVE DEVELOPMENTWhen it comes to innovation, GGS goes directly to their customers to find out ‘what’s next’. “We seek out customers and engage them for insight into how we can improve products and our service. We are in continuous improvement mode,” Coulter notes.Guthoerl adds: “There are so many little things, especially with a product like Tasco Dome that can be done to make them better. We’re not afraid to tackle complex projects and look at unique ways of solving cus- tomer problems.” Often, GGS custom- ers come to the company without a good solution to an immediate issue. “Sometimes, our customers come to us not really knowing what they need,” Coulter says. “It’s our job to come up with modifications and improvement and figure out how we can adapt to their needs.”Tasco Dome has become very26	


































































































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